Responsible Gaming Policy

The social entertainment and simulation material published by Trunquela exists for recreational enjoyment alone. Interactive entertainment should remain a fun and balanced part of life, and this policy explains our operating principles, our consumer protections, the self-limitation tools available, and the standards we apply to prevent compulsive engagement and shield vulnerable individuals.

1. Social entertainment and virtual tokens

We run exclusively as a non-monetary social entertainment platform. Everyone who accesses our interactive content acknowledges the following operational rules:

• Virtual tokens, coins, points, and credits on Trunquela hold no monetary value of any kind.
• Virtual credits cannot be exchanged, transferred, redeemed, or converted into currency, goods, or anything of value under any circumstances.
• All outcomes, leaderboard positions, levels, and achievements are simulations intended for amusement alone.
• Purchasing optional tokens or gameplay extras alters neither the underlying odds nor your position in any ranking.

2. Underage access safeguards

Trunquela enforces a zero-tolerance approach to underage participation. Our services are intended exclusively for people who have reached the age of majority in their jurisdiction — 18, or 21 where local law requires it.

We deploy preventative measures and technical filters to keep minors out:

• Mandatory age declaration at the point of entry and when a profile is established.
• Automated detection algorithms that flag patterns consistent with underage use.
• Immediate suspension and permanent deletion of any profile found to belong to a minor.

We urge parents, carers, and educators to apply filtering software and parental controls — Net Nanny, CyberPatrol, and Qustodio among them — to restrict minors from digital entertainment and simulation services.

3. Recognising unhealthy patterns

Although no real money is at stake in our simulations, extended screen time and repetitive play can still affect wellbeing, work, and relationships. We ask every participant to reflect honestly on the following:

• Do you play for long stretches without taking a break?
• Is digital play displacing obligations at work, at home, or to your own health?
• Does being unable to access the platform leave you agitated or irritable?
• Do you use gameplay mainly to cope with stress, low mood, or loneliness?
• Are optional token purchases going beyond the entertainment budget you set?

4. Self-limitation features

To help our community keep healthy habits, Trunquela provides the following safety tools directly in profile settings:

Play-time reminders

Periodic on-screen notices showing how long you have been playing, prompting regular breaks.

Virtual purchase limits

Self-imposed daily, weekly, and monthly limits on token purchases to avoid unplanned store transactions.

Temporary cool-off

The ability to suspend account access for periods from 24 hours up to 30 days.

Self-exclusion

A voluntary and irreversible deactivation for extended periods — six months, one year, three years, or permanently.

5. Fairness of our simulations

Transparency and ethical conduct govern everything we publish. Game mechanics, virtual reels, and card distribution all run on certified, industry-standard pseudorandom number generators, so outcomes remain automated, neutral, and unmanipulated.

6. Where to find help

Should you or a person you care about face distress, compulsive gaming, or trouble controlling screen time, please reach out to one of these accredited bodies for confidential help: